PRIVACY POLICY
Last Updated: February 21, 2026
At NAVANDE, we value your trust. This Privacy Policy explains how we collect, use, and protect your personal information when you shop on our online store.
1. Information We Collect
To process orders and provide a smooth shopping experience, we may collect the following information:
Personal & Contact Information
Name
Email address
Phone number
Shipping and billing addresses
Order & Transaction Information
Products purchased
Order value and transaction details
Technical & Usage Data
IP address
Browser type
Device information
Cookies and usage data collected automatically by Zoho Commerce
2. Payment Processing
Payments are processed securely through our payment gateway provider.
NAVANDE does not store or access your credit/debit card or banking details.
Payment information is encrypted and processed using industry-standard security protocols.
Transaction data is used only to complete your purchase.
3. Data Hosting & Storage
Our store is hosted on Zoho Commerce, which provides the e-commerce platform that enables us to sell our products to you.
Your data is stored on Zoho secure servers, databases, and storage systems protected by firewalls and industry-standard security measures.
4. Third-Party Services
We may share necessary information with trusted third-party service providers to perform services such as:
Payment processing
Shipping and delivery
Order fulfillment
These providers access your information only to perform services on our behalf and are obligated to protect your data.
5. Cookies
We use cookies via Zoho Commerce to:
Maintain your shopping cart
Improve website functionality and performance
Analyze traffic and user behavior
Recognize returning visitors
You can choose to disable cookies through your browser settings; however, some features of the site may not function properly.
6. Disclosure of Information
We may disclose personal information:
If required by law or legal process
To protect our legal rights
If you violate our Terms of Service, including our “Damaged Products Only” return policy.
7. Data Retention
We retain your personal information only as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our policies.
8. Your Rights
You may request to:
Access the personal data we hold about you
Correct inaccurate information
Delete your personal data (subject to legal requirements)
To make a request, contact us using the details below.
9. Contact Information
If you have any questions or requests regarding this Privacy Policy, please contact us:
Email: info@navande.com
10. Updates to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will take effect immediately upon posting on this page.
